At Dr Faiyaz Second Opinion, protecting patient privacy and maintaining confidentiality are among our highest priorities.
1. Information We Collect
We may collect:
- Full Name
- Email Address
- Mobile Number
- Appointment Information
- Medical Reports
- Diagnostic Records
- Treatment History
- Contact Form Submissions
- Website Usage Information
2. Medical Information
Patients may voluntarily provide:
- Medical reports,
- Laboratory investigations,
- Imaging studies,
- Prescriptions,
- Clinical histories,
- Treatment-related information.
Such information shall be collected solely for providing medical second opinion services and shall be handled responsibly.
3. How We Use Your Information
We may use collected information to:
- Schedule appointments.
- Provide second opinion services.
- Communicate regarding consultations.
- Improve our website and services.
- Maintain administrative and legal records.
- Provide technical support where necessary.
4. Confidentiality of Patient Information
Patient information shall:
- Be treated confidentially.
- Be accessible only to authorised personnel where required.
- Not be sold, rented or disclosed to unauthorised third parties.
Information shall be disclosed only:
- Where legally required,
- With patient consent,
- Or where necessary for providing requested healthcare services.
5. Cookies Policy
Our website may utilise:
- Cookies,
- Website analytics tools,
- Performance monitoring technologies,
to improve user experience and website functionality.
6. Appointment Information
Information collected through appointment forms may include:
- Preferred consultation timings,
- Medical concerns,
- Contact details,
- Uploaded medical documents.
Patients are requested not to submit unnecessary sensitive information beyond what is reasonably required for consultation purposes.
7. Data Security
We implement appropriate technical and organisational safeguards to protect patient information.
However, no method of electronic transmission or internet-based communication can guarantee absolute security.
8. Third-Party Services
Our website may utilise trusted third-party services including:
- Website hosting providers,
- Appointment booking systems,
- Communication platforms,
- Analytics services,
- Payment gateways where applicable.
Such services operate according to their respective privacy policies.
9. Children’s Privacy
Medical information relating to minors shall be submitted only by parents or legal guardians where appropriate.
10. Data Retention
Information shall be retained only:
- For legitimate healthcare and administrative purposes,
- To comply with legal obligations,
- To provide ongoing patient support where required.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically. Updated versions shall be published on this page together with the revised date.
12. Contact Information
Dr Faiyaz Second Opinion
Website: www.drfaiyazsecondopinion.com
Email: info@drfaiyazsecondopinion.com